Privacy Policy

Last Updated: 24 April 2019This privacy policy describes how Adrion LTD. collects and processes personal information through this website or our services etc. ( "Adrion LTD. Services.")

Privacy Policy Paper of Adrion Ltd.

     1.  Purpose of the privacy policy

This Privacy Policy sets out your rights and our obligations in respect of our processing of your personal information. It explains our approach to any personal information that we might collect from you or which we have obtained about you from a third party and the purposes for which we process your personal information. This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer it and/or provide you with access to it. Please, also note, that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to your personal information collected during your communications with third parties.

         2.  How to contact us?

    If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by: 


         3.  What personal information do we collect and how do we use it?


              3.1      The collection of personal data

    In general we collect personal information from you and our goal is to:

    • verify your identity;
    • carry out requests made by you on the Sites;
    • investigate or settle inquiries or disputes;
    • enforce our agreements with you;
    • protect the rights, property or safety of us or third parties, including our other customers and users of the Sites and at our shops;
    • use as otherwise required or permitted by law.


              3.2  The use of personal data

    In particular, we use your personal information for the following purposes:

    • Customer support. Our Sites and our shops use various user interfaces to allow you to request information about our products and services: these include printed and electronic enquiry forms and a telephone enquiry service. Your contact information may be requested in each case, together with details of other personal information that is relevant to your customer service enquiry. This information is used in order to enable us to respond to your requests.

    • Your feedback about our products and services. From time to we will contact you to invite you to provide feedback about our products and services in the form of online, postal or in-shop surveys. We use this information to help us improve the quality of service provided by our staff and in our shops. We also use your feedback to monitor the quality of our products and services and to assist us with the selection of future product and service lines.

    • Marketing communications. We carry out different marketing activities such as:  Email marketing. We use information that we observe about you from your interactions with our Sites, our email communications to you and/or with our products and services in our shops to send you marketing communications by email, where you have consented to receive such marketing communications;
       
    • Business administration and legal compliance. We use your personal information for different business administration and legal compliance purposes, such as: to comply with our legal obligations; to enforce our legal rights; protect rights of third parties; and in connection with a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets.


              3.3  The sharing of personal data

    Also, in particular, we will share of your personal information with the following categories of third parties:

    • To deliver products and process returns - delivery and courier companies;


         4.  How do we obtain your consent?

    Where our use of your personal information requires your consent, you can provide such consent:

    • at the time we collect your personal information following the instructions provided;

               or

    • by informing us by e-mail, post or telephone using the contact details set out in this Privacy Policy.


         5.  How long do we keep your personal information for?


    We will keep your personal information for the purposes set out in this Privacy Policy and in accordance with the law and relevant regulations. We will never retain your personal information for longer than is necessary. Please, you might consult our Cookies Policy for further information about legal rules and the legal framework.



         6.      Confidentiality and security of your personal information


    We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration.


    We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:

    • unauthorized access;
    • improper use or disclosure;
    • unauthorized modification; and
    • unlawful destruction or accidental loss.

    All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services.



         7.  How to access your information and your other rights 


    You have the following rights in relation to the personal information we hold about you:

    • Your right of access - If you ask us, we'll confirm whether we're processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

    • Your right to rectification - If the personal information we hold about you is inaccurate or incomplete, you're entitled to have it rectified. If we've shared your personal information with others, we'll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we'll also tell you who we've shared your personal information with so that you can contact them directly.

    • Your right to lodge a complaint with the supervisory authority - If you have a concern about any aspect of our privacy practices, including the way we've handled your personal information, you can report it to the Commissioner's Office provided by the law No. 9887, date 10.03.2008, amended with the law N0. 48/2012 “On personal data protection", [email protected]. T. +35542237200. F. +35542233977.


         8.  Changes to this Privacy Policy

    To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We will notify you by e-mail of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.

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